Terms And Conditions

Welcome to Smart Pet Tags!

Applicability of Terms

These terms govern the use of the Smart Pet Tags web application and the ancillary services available through it. Access is granted via QR codes on our website, smartpettags.com.au, and its variants. By utilizing the application, you consent to a legally binding agreement between yourself and Smart Pet Tags. The terms are segmented as follows:

  • Part A (All Users): This section applies universally to all users, including pet owners who have purchased a pet tag and created a profile for their pet, and pet finders who assist in reuniting lost pets with their owners by accessing pet profiles through QR codes.
  • Part B (Pet Owners): This section specifies additional terms applicable exclusively to pet owners.

Notice: Prior to using the app, thoroughly review these terms. If you do not consent to these terms, refrain from using the app. Amendments to these terms may occur, and your continued use of the app post-modification implies acceptance of the altered terms.

Part A: All Users

  1. Eligibility:
    You affirm that you are either over 18 years old and using the app for personal purposes, or under 18 and have secured parental or guardian consent. Do not access the app if you do not meet these conditions or have been previously banned from its use.
  2. User Obligations:
    You commit to avoiding any form of harassment, impersonation, or unlawful activities. You agree not to share your account, to immediately report any unauthorized use of your account or security breaches, and to refrain from using the app for unauthorized commercial purposes.
  3. Acknowledgments and Disclaimers:
    You acknowledge that the app’s features and information are provided on an “as is” basis and are subject to change. You assume all risks associated with user interactions, as Smart Pet Tags does not undertake background checks of its users or guarantee specific outcomes from using the app.
  4. Support:
    In the event of technical issues, you are instructed to contact Smart Pet Tags for assistance. We will endeavor to resolve issues within a reasonable timeframe, though we are not liable for delays beyond our control.
  5. Service Limitations:
    The app is provided without warranties of continuous availability, error-free functionality, or data security. Any content transmitted through the app is done at your own risk.
  6. Intellectual Property:
    The materials within the app are protected by intellectual property laws and are intended solely for enabling your use of the app, subject to statutory allowances and explicit permissions by Smart Pet Tags.
  7. Security:
    You are responsible for securing the devices through which you access the app. Smart Pet Tags disclaims liability for any unauthorized access or damage to your data or devices.
  8. Liability:
    Liability is limited to $100 AUD for any form of loss or damage connected with the use of the app, except as prohibited by law.
  9. Privacy:
    Your use of the app constitutes acceptance of our Privacy Policy, which governs the handling of personal information.
  10. Termination:
    Smart Pet Tags reserves the right to terminate access to the app at any time, without notice. You may also terminate your account via the app’s functionality, where available.
  11. Location of Services:
    The app is managed from Australia, and international use is subject to compliance with local laws.
  12. Notices:
    Communications must be written in English and sent via email. Notices are deemed delivered 24 hours after email transmission, or upon confirmed receipt.
  13. Dispute Resolution:
    Disputes should be resolved through mediation and, if necessary, arbitration. Efforts should be made to settle disputes amicably and avoid litigation.
  14. General Provisions:
    This agreement is governed by the laws of Victoria, Australia, and includes detailed terms on legal jurisdiction, severance, costs, and assignment, designed to clarify legal rights and obligations.

Part B: Pet Owners

  1. Accounts:
    To access the app’s functionalities, registration of an account is required. This involves providing personal and pet-specific information, which must always be current and accurate.
  2. Posted Materials:
    Materials posted on the app must comply with intellectual property laws and not contain harmful or offensive content. Smart Pet Tags reserves the right to remove such materials at its discretion.

This professional revision aims to ensure precision and comprehensibility of the terms governing the use of the Smart Pet Tags app.

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